NocNok Privacy Policy

NocNok is a platform that connects fans with creators they love. “NocNok,” “we,” “us,” and “our” refer to Lifepilot Technology INC., this platform, and the services offered by NocNok, including the NocNok iOS app, the NocNok Android app, NocNok APIs, NocNok embeds, nocnok.ai, nocnok.me,and NocNok’s other websites. This Privacy Policy is part of our Terms of Use, and describes how we collect, use, and share information. NocNok connects fans and creators. “NocNok,” “we,” “us,” and “our” mean NLifepilot Technology INC., our platform, and services (apps, APIs, embeds, nocnok.ai, nocnok.me, and related sites). This Privacy Policy (part of our Terms of Use) explains, in plain language, what we collect, how we use it, who we share it with, and the choices you have.

Contents

• Welcome to NocNok!
• Information You Provide NocNok
  • NocNok user
  • Creators
• Additional Information We Collect
  • Automatically Collected Information
  • Messages and Comments on NocNok
  • Discord
  • User Research Studies & Surveys
  • Event Information & Surveys
  • Blogs & Creator Education Sites
  • Information from Third-Party Accounts
  • Promotions
  • Consent and Age Verification Information Regarding Adult/18+ Creations
• Information Collected by Third Parties
  • Social Media Features and Widgets
• How We Use Information
• Information Shared with Creators
• Information Shared with Communities on NocNok
• Information Shared with the Public
• Information Shared with Third Parties
• Your Preferences and Control over Your Data
  • Choosing Your Preferences
  • Turning Off Mobile Push Notifications
  • Controlling Your Data
  • Verification of Requests
  • Do Not Track Signals
• California Privacy Laws
• EU Privacy Laws and Data Transfers
  • Contractual Protections Covering Transfers
  • Data Privacy Framework and Principles
• Contacting our Data Protection Officer
• Complaints
• Establishing an Authorized Agent
• Our Data Retention Period
• Security
• Children
• Changes

Welcome to NocNok

NocNok is a platform that helps connect fans with creators they love. “NocNok,” “we,” “us,” and “our” refer to Lifepilot Technology INC, this platform, and the services offered by NocNok, including the NocNok iOS app, the NocNok Android app, NocNok APIs, NocNok embeds, nocnok.ai, and NocNok’s other websites. This Privacy Policy is part of our Terms of Use, and describes how we collect, use, and share information.

Information You Provide NocNok

You give us information in forms and settings (for example, your name and payment details). What we need depends on how you use NocNok (create an account, support creators, buy subscriptions or offerings, or create as a creator). It typically includes:

• first and last name/surname;
• email address;
• phone number;
• username;
• password; and/or
• country and state/province of residence.

You may sign up using Facebook, Google, or Apple. With your permission, we receive basic info (userID, name, email, profile image). You can revoke access anytime in those services (and then you can’t use them to log in). Those companies may also receive data about your NocNok use. See their privacy policies: Facebook, Google, Apple.

You may also add more information to your public profile, such as a location, social media links, and an “about” section. We store these with the other information we collect.

NocNok user

NocNok users subscribe and/or purchase offerings from creators. To pay, you provide details to our payment partner (see Stripe Privacy Policy). We store only limited card metadata (expiry, postal code) and a token—not your full card number. If a payment partner needs your name or email, they may share it with us.

We also process what you support and buy, which benefits you receive, and shipping details if physical items are involved (shipping address and phone are optional). We may infer your location from your stated country, IP address, and/or payment info.

Creators

Creators run pages to engage supporters. Create your page, describe your work and benefits, and connect payouts via Stripe. Stripe may share basic account data with us. You may need to provide bank details and tax information. Depending on your location and content, we may require some of the following:

• email address;
• phone number;
• username;
• password;
• first and last name/surname;
• business name;
• address;
• social security number and/or employer identification number;
• country of citizenship;
• tax identification number, company registration number, and/or VAT number;
• date of birth;
• place of birth;
• your nonprofit registration number, if you are a nonprofit business;
• bank account information;
• self identification as an Adult/18+ creator; and/or
• copies of your ID card and proof of residency.

Additional Information We Collect

Automatically Collected Information

We automatically receive some data when you visit or use NocNok (even without an account), for example when you visit nocnok.ai, view embeds, use our apps, sign in, or interact with our emails. This may include:

• your IP address;
• your approximate location (typically derived from your IP address);
• your browser and/or device type;
• your operating system;
• your language settings;
• the referring web page (including parameters contained therein);
• your mobile carrier;
• device information (including device and application IDs);
• your search terms (including those not submitted as queries);
• the links you click;
• the pages you visit/the creations you load or request;
• session length, dwell time, and duration of media experiences (including view time); and/or
• cookie information.

Messages and Comments on NocNok

When you send/receive messages or post/comment, we collect the content and related activity (timestamps, viewers).

Discord

We use Discord to host a chat platform for connecting with our community of creators and enabling creators to connect with each other. When you join NocNok’s Discord server, you may connect your Discord account to your NocNok account and thereby share your Discord username and associated information with NocNok. As you use NocNok’s Discord server, we may collect information including the time you joined the server, the time you left the server, profile information you configure, user roles you select, the channels you join, the messages you send, and edits that you make.

User Research Studies & Surveys

We sometimes invite you to research or surveys. If you participate, we may observe your usage and record video/audio/images and your responses. We store your answers.

Event Information & Surveys

We may run event‑related surveys and optionally ask demographic questions (e.g., age range, location). We use this to improve events and discovery. At events (in‑person/online) we may collect your name, email, phone, creation type, and feedback.

Blogs & Creator Education Sites

We may collect and store your email address, your comments, and your profile information from our blog and creator education sites.

Information from Third‑Party Accounts

After creating a NocNok account, you may connect social accounts (e.g., X/Twitter, Facebook, YouTube, TikTok, Twitch). We may collect:

• profile information, including userID, username, page name, and/or profile picture;
• follower and/or subscriber counts;
• relationship graph, including accounts you follow and that follow you;
• post and/or upload counts; and/or
• view, like, and/or comment counts.

Connecting enables certain features. The service will show what NocNok can access and do. You can revoke access anytime in that service’s settings (e.g., Google).

NocNok uses YouTube API services. By using NocNok in connection with YouTube API Services, you agree to be bound by the YouTube Terms of Service.

Promotions

NocNok may operate certain promotions from NocNok‑operated accounts on third party platforms such as Instagram, X/Twitter, and Facebook. Personal data collected as part of such promotions will be used in accordance with this Privacy Policy.

Consent and Age Verification Information Regarding Adult/18+ Creations

To help keep NocNok safe for everyone, NocNok requires creators sharing sexually explicit creations or creations that include nudity to verify that they are over the age of 18. When doing so, such creators must, as explained inline within our product, consent to our service provider collecting and disclosing their personal data pursuant to its privacy policy. NocNok also requires creators sharing sexually explicit creations or creations that include nudity to agree to obtain consent from each person depicted and to verify that each such person is over the age of 18. NocNok does not collect this information directly and instead provides creators with a consent form template to use for this purpose. When necessary, NocNok may request creators provide this information to NocNok.

Information Collected by Third Parties

Social Media Features and Widgets

We may offer social features (e.g., Discord server, Like/Share buttons, widgets). These may collect your IP and page info and use cookies. They’re hosted by third parties or by NocNok. See their policies:

• Facebook, including Instagram: https://www.facebook.com/about/privacy/
• Google, including YouTube: https://policies.google.com/privacy
• TikTok: https://www.tiktok.com/legal/privacy-policy-us
• Twitch: https://www.twitch.tv/p/legal/privacy-notice/
• X/Twitter: https://twitter.com/privacy

How We Use Information

We use your information to:

• comply with industry requirements, self‑regulatory guidelines, applicable laws (US federal, US state, and international), including tax reporting requirements;
• verify your identity to comply with those requirements and laws;
• enable you to sign in to your account;
• enable you to subscribe to creators and/or purchase subscriptions and offerings on NocNok;
• process payments and payouts;
• apply VAT and/or sales tax;
• deliver membership benefits and other offerings;
• send physical merchandise to your shipping address;
• send you messages and notifications, including push notifications, email, and SMS/MMS per your notification preferences;
• provide information about NocNok, NocNok products, and your memberships and offerings on NocNok;
• provide customer support and reply to your questions;
• promote your NocNok account and/or creator page for greater discoverability;
• personalize the NocNok experience, including recommending creators to users;
• market NocNok products and services to you or similar audiences, including via personalized advertising (interest‑based advertising) per your marketing preferences;
• organize and tailor in‑person and online events;
• understand and analyze how you use the service;
• conduct research and development to improve NocNok and develop our products and features;
• prevent fraud, abuse, and illegal activities on NocNok, including using automated processing and manual review; and/or
• provide reasonable accommodation if you notify us of a disability.

Information Shared with Creators

When you support a creator or buy their offerings, we share with that creator certain personal data, which may include:

• your full name in your NocNok profile;
• your email address;
• your other NocNok profile information, including your avatar image;
• your physical address, city, state/province, and country if you select a membership or offering with a physical benefit and choose to provide your shipping information;
• your phone number, when you have signed up to support a creator who engages with you via text messages, if you select a membership or offering with a physical benefit and choose to provide your shipping information, or when you have signed up for event notifications via text;
• all information about your pledge, including amount and start date but not your full payment card information; and
• some aggregated data about how you use NocNok, including analytics like post views, video views, and video view duration.

We may ask for optional feedback (e.g., on subscribing/canceling). If you respond, we share your responses with the creator.

When you use NocNok to send a message to another user, including a creator, the contents of that message will be shared with the recipients you select.

NocNok maintains a Data Processing Agreement governing how creators may process shared information, referred to as the Creator Privacy Promise. Creators must accept this agreement during creator onboarding.

As part of offering and operating a creator page and/or membership on NocNok, a creator may use third‑party services (e.g., to host creations or ship benefits). Creators may share NocNok personal data with such services and/or enable creators to elect to share personal data with those services. NocNok’s app directory lists many such services (not exhaustive). Review those services’ privacy policies to understand how they collect, use, and share personal data.

Information Shared with Communities on NocNok

By supporting a creator or creating a page, you join that creator’s NocNok community. Within that community, you agree to share personal data that may include:

• your full name in your NocNok profile for that community;
• your avatar image in your NocNok profile for that community;
• your biographical description in your NocNok profile for that community;
• your connected social media accounts in your NocNok profile for that community;
• your subscription, membership tier, or other recurring payment related to the creator associated with that community;
• the offerings you’ve purchased on NocNok related to the creator associated with that community;
• how long you’ve supported the creator associated with that community, including the date you first purchased an offering and/or started each subscription and/or membership tier related to that creator;
• the communities on NocNok to which you and the person viewing your community profile both belong;
• the chat rooms on NocNok in which you and the person viewing your community profile both are or have been present; and
• your status in that community, including awards and badges you’ve received and any moderator or other roles you have.

This data may appear in your community profile (visible to members and richer than your public profile). If you disable your community profile, your public profile may be shown instead.

When you comment on a post, like a post or message, react to a post or message, join a chat room, send a chat message, express interest in an event, join an event experience, and take other community actions, you are visible to the associated sections of those NocNok communities. Typing indicators in chat or other community spaces may be displayed to others in that space. Comments, messages, likes, and reactions in community spaces are visible to the associated NocNok community; members who later join that community space may see the full history of comments, messages, likes, and reactions. If the visibility of a post or community space later changes, the visibility of associated comments, messages, likes, and reactions may also change.

Information Shared with the Public

The following may be public or shared with the broader public:

• Aggregated and otherwise non‑personal data, including aggregated usage data in blog posts, press releases, or other ways to share information about NocNok’s usage and business.
• Comments, likes, and other reactions inherit the visibility of the associated post or message. Public posts/messages are public; limited visibility posts/messages are visible to the selected audience. If a non‑public post/message later becomes public, its comments/likes/reactions may also become public.
• For users:
  • your public NocNok profile, including user name, avatar image, and the date you created your NocNok account;
  • social media accounts connected to your NocNok account;
  • your public biographical description if added; and
  • if your full public profile setting is enabled:
    • the creators you support and the date you started supporting them;
    • the subscription, membership tier, or other recurring payment for each creator you support;
    • the posts you’ve liked; and
    • the comments you’ve made.
• For creators:
  • your public NocNok profile, including user name, avatar image, the date you created your NocNok account, and any location information you’ve added;
  • social media accounts connected to your NocNok account;
  • your public biographical description if added;
  • if your full public profile setting is enabled,
    • the creators you support and the date you started supporting them;
    • the subscription, membership tier, or other recurring payment for each creator you support;
    • the posts you’ve liked; and
    • the comments you’ve made;
  • the contents of your creator page (page description, tier descriptions, titles of all posts, goals you’ve set, whether your page has a shop, and information about shop offerings);
  • if your visibility setting is enabled, the number of users subscribed to your creator page;
  • if your earnings visibility setting is enabled, the amount of money earned on NocNok from your creator page;
  • post contents are available to the audience you select; and
  • when you like or react to a comment on one of your posts, this may be displayed to the audience that can view the post based on its visibility setting.

Information Shared with Third Parties

We do not sell your data. Beyond sharing with creators, communities, and the public as described above, we share with third parties only when:

• NocNok’s service providers: Companies engaged to provide services, including cloud hosting, content distribution, security, order fulfillment, email and document management, internal communication/chat, analytics, credit card processing, multi‑currency settlement, and fraud detection/prevention. We may share your personal data with such providers subject to obligations consistent with this Privacy Policy and appropriate confidentiality/security measures, and only for NocNok’s benefit and per our instructions.
• Government and law enforcement agencies
  • Tax reporting: To satisfy obligations to report information to tax authorities, including reporting information about creators’ earnings on NocNok, tax identification information, and information related to transactional taxes such as VAT, GST, local taxes, and US state sales tax.
  • Legal process and law enforcement: To protect the security or integrity of NocNok, as well as to protect the rights, property, and safety of NocNok, its employees, users, creators, or others, or if disclosure is reasonably necessary to comply with law, regulation, or other valid legal process (e.g., subpoenas or warrants). When legally permitted and appropriate, NocNok will endeavor to notify you (typically by email) when we intend to release your data pursuant to a valid request or legal process.
• Sale, merger, bankruptcy, sale of assets, or reorganization: Any third parties connected with such events; the promises in this Privacy Policy apply to any data transferred to a new entity.
• Payment partners: To ensure compliance for Adult/18+ creators and associated content, payment partners may request verification that creators are over 18 and that consent is obtained for depicted persons. NocNok may share verification information with requesting payment partners. When necessary NocNok may request creators provide information to NocNok and share with payment partners.
• Third‑party services connected to your NocNok account: If you authorize other websites, apps, or services to access or take actions within your NocNok account, NocNok will grant the access/permissions you select.

Your Preferences and Control over Your Data

Choosing Your Preferences

On nocnok.ai (web) or in our apps, go to Settings from your profile to review privacy and account preferences. Manage cookie preferences for your current browser at nocnok.ai (see Cookie banner/preference center).

Turning Off Mobile Push Notifications

If you download the NocNok iOS or Android app you may receive notifications on your device. Disable these in App settings.

Controlling Your Data

We enable individuals to:

• access personal data that NocNok has collected;
• correct or rectify personal data believed to be inaccurate;
• restrict or oppose processing of personal data;
• delete personal data; and
• transport personal data.

You can do this on NocNok:

• access, review, modify, and update your data in Profile Settings after logging in;
• request access/port/delete via privacy@nocnok.ai (or Privacy Center, when available);
• delete a previously disabled account by emailing privacy@nocnok.ai;

If you are unable to log in and cannot recover your account with a password reset to lodge your privacy request, reach out to privacy@nocnok.ai. We reserve the right to refuse access to or recovery of an account, at our sole discretion, to prevent unauthorized takeover or access to personal data.

Verification of Requests

Users typically maintain password‑protected accounts with NocNok. If you submit a privacy rights request, you will be asked to verify the request by logging in to your NocNok account, or to verify your identity in another manner.

If we cannot adequately verify your request, we reserve the right to deny it to protect against unauthorized access to personal data.

Do Not Track Signals

Your browser may transmit a “Do Not Track” signal to websites. There is no industry‑standard approach to what this signal means. NocNok does not monitor or otherwise respond to these signals.

California Privacy Laws

The California Consumer Privacy Act (CCPA) allows California residents to request access to specific pieces and categories of personal information a business has collected, the categories of sources, the business or commercial purposes for collecting, and the categories of third parties with which information was shared. You may also request deletion of your personal information, subject to certain exceptions. To make such requests, contact us at privacy@nocnok.ai.

Under California’s “Shine the Light” law (Civil Code section 1798.83), California residents have rights regarding disclosure of their information to third parties for those parties’ direct marketing purposes. NocNok’s policy is not to share your information with third parties for their direct marketing purposes if you have exercised your option to prevent that. Adjust preferences or request deletion as described above.

EU Privacy Laws and Data Transfers

NocNok is a global company. By using NocNok, you agree that your personal data may be transferred to and stored in the United States, and handled as described in this Policy. Where applicable, NocNok acts as a data controller under applicable law. NocNok processes personal data based on different legal grounds depending on the circumstances, including performance of a contract, legitimate interest, legal obligation, and consent where appropriate. Where we rely on consent, you may withdraw such consent at any time.

Contractual Protections Covering Transfers

Where appropriate, transfers of personal data outside the European Union (including EFTA States) and the United Kingdom are performed based on contractual obligations placed on the recipient (e.g., Standard Contractual Clauses).

Data Privacy Framework and Principles

If and when applicable, NocNok will comply with relevant data transfer frameworks and principles and will publish certification details (e.g., DPF participation) on our website. We may also rely on other lawful bases (such as SCCs) to transfer personal data.

For disputes related to international transfers or framework participation, contact us at privacy@nocnok.ai. We will provide information on independent dispute resolution resources at no charge if and when applicable.

Contacting our Data Protection Officer

If you have privacy concerns or questions, contact our Data Protection Officer (DPO) via email at privacy@nocnok.ai with “FAO DPO” in the subject title.

You may also send a letter to the DPO at our registered office; contact us by email to obtain the current postal details.

Complaints

We take your privacy queries seriously, and are committed to resolving complaints about our collection or use of your data. If you believe your privacy rights have been infringed, contact our DPO at privacy@nocnok.ai. You may also have the right to complain to the appropriate data protection supervisory authority.

Establishing an Authorized Agent

You may designate an authorized agent to make a request on your behalf. Provide a valid power of attorney, the requester’s valid government ID, and the authorized agent’s valid government ID. Please contact privacy@nocnok.ai with your request. To prevent unauthorized account takeover or access to personal data, we may decline access to or recovery of your account at our sole discretion.

Our Data Retention Period

NocNok stores your personal data until it is no longer necessary to provide our services, or until you ask us to delete it. We may continue to retain some information even after you delete your account if required to comply with applicable laws.

Security

The security of your personal data is important to us and we follow industry standards to protect it. We use administrative, technical, and physical measures to safeguard your personal data against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Children

NocNok is not directed to children, and you may not use NocNok if you are under the age of 13. You must be old enough to consent to the processing of your personal data in your country (in some countries we may allow your parent or legal guardian to consent on your behalf). You must be at least 18 years old or have your parent’s or legal guardian’s permission to have a creator page on NocNok or to purchase an offering or subscription on NocNok. You must be at least 18 years old to subscribe to an Adult/18+ creator or purchase an offering related to such a creator.

Changes

We may sometimes make changes to this Privacy Policy. If we make a change that, in NocNok’s sole discretion, is material, we will let you know before the changes take effect. Continuing to use NocNok after a change means you accept the new policy. If you have questions, email privacy@nocnok.ai.